In- and Outsourced CallCentre solutions

CDM has great expertise within telemarketing, and we offer different CallCentre solutions:

CallCentre service

CDM’s competent CallCentre team solves your tasks from our office. We take care both of your in- and outbound calls and perform classical telemarketing disciplines. Market scanning and ABC-categorization is of course reported directly to either our or the customer’s sales- and marketing systems.

Insourced CallCentre

CDM runs a professional CallCentre from your land, in your context. CDM stands for implementation of the equipment and the systems; we hire and educate phoners and project managers as well as take responsibility for daily operations.

Many companies have chosen this solution as a rule for booking meetings for the sales staff and ad hoc telemarketing tasks.

Turnkey CallCentre

CDM builds up a turnkey professional CallCentre and hands it over to your company. CallCentre is delivered with all the equipment and CallCentre systems – and fully staffed with competent phoners.

Which CallCentre solution is the best for your company – maybe, our Business Unit Manager Marie-Louise Borberg can help you with the answer? Contact Business Unit Manager Marie-Louise Borberg by phone +45 70 27 19 27 or by mail mlb@cdm.dk

You can also sign up for our newsletter to get an invitation to the next Brunch Briefing with the CallCentre solutions on the “menu”.